Privacy policy

This privacy policy sets out how SIA T Studio processes and protects personal data collected through the website www.tstudio.lv.
We respect the privacy of our customers and process personal data in accordance with the European Union General Data Protection Regulation (GDPR) and the laws and regulations of the Republic of Latvia.

1. Data Controller

SIA T Studio
Registration number: 40203074273
Legal address: Riga, Lutriņu iela 7, LV-1002
E-mail: info@tstudio.lv

For questions about data protection or the content of this policy, please contact us by writing to info@tstudio.lv.

2. Categories of processed data

T Studio processes personal data that the client provides via our website or other communication channels. This may include:

• first name, last name;
• email address and phone number;
  
• delivery address;
  
• company name and registration number (for B2B customers);
  
• purchase and payment information;
  
• account data (if the user creates a profile on our website);
  
• shipment information (data required for courier services);
  
• cookie and analytics information about the use of the website.
  

3. Purposes of data processing

Personal data is processed for the following purposes:

• order processing and delivery;
  
• payment processing;
  
• resolving warranty and service issues;
  
• communication with the customer about the order or service;
  
• maintenance of the user account;
  
• sending marketing and informational notifications (with the user's consent);
  
• improving the website's performance and statistics for obtaining.

4. Legal basis for data processing

Personal data is processed on the basis of:

• performance of a contract (e.g., order processing and delivery),
  
• fulfillment of legal obligations (e.g., accounting and tax accounting requirements),
  
• user consent (e.g., to receive newsletters or use cookies),
  
• T Studio's legitimate interests (e.g., website maintenance and customer service).

5. Personal data storage

Personal data is stored for as long as necessary to achieve the relevant purpose:

• order data – until the end of the period specified for transaction and accounting records (usually 5 years);
  
• user account data – while the account is active;
  
• marketing data – until the customer withdraws their consent.
  
  

After this period, the data is securely deleted or anonymized.

6. Transfer of data to third parties

T Studio does not transfer or sell customer personal data to third parties that are not directly related to the provision of the service.
However, in certain cases, data may be transferred:

• to courier service providers (DPD, UPS, FedEx) - to ensure delivery;
  
• to payment processors;
  
• to IT maintenance and accounting service providers with whom confidentiality agreements have been concluded;
  
• Shopify Inc. – as our e-commerce platform provider.
  
  

All partners process data only to the extent necessary to provide the relevant service, in compliance with GDPR requirements.

7. Cookies

The T Studio website uses cookies to improve the user experience and analyze the operation of the website.
Cookies may be used for the following purposes:

• for necessary functions (e.g. shopping cart);
  
• for statistical and analytical purposes (Google Analytics);
  
• for marketing activities (Meta Pixel).
  
  

The user can refuse cookies or change their preferences at any time using the browser settings or the cookie settings tool on the website.

8. Marketing and news

If the client has given consent, T Studio may use their email address to send them news or offers.
You can refuse to receive news at any time by using the unsubscribe link in the email or by writing to info@tstudio.lv.

9. Security

T Studio implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure or destruction.
Data access is limited only to T Studio employees, accounting and IT support personnel who need it to perform their job duties.

10. Customer rights under GDPR

The Customer has the right to:

• access their personal data;
  
• request correction or deletion of data;
  
• restrict data processing;
  
• object to data processing;
  
• request data transfer to another controller;
  
• withdraw consent to data processing;
  
• submit a complaint to the State Data Inspectorate (www.dvi.gov.lv), if it is considered that data processing violates the requirements of the GDPR.

To exercise these rights, please contact us by email at info@tstudio.lv.

11. Policy changes

T Studio reserves the right to update this privacy policy from time to time to reflect changes in legislation, technology or our operations.

12. Company details

SIA T Studio
Reg. No. 40203074273
VAT No. LV40203074273
Address: Riga, Lutriņu iela 7, LV-1002
E-mail: info@tstudio.lv